FatPipe Privacy Policy

This is the Privacy Policy of FatPipe Networks, leading developer of enterprise-class, application-aware, secure software-defined wide area network ("SD-WAN") solutions for organizations. We are committed to safeguarding your privacy. This Privacy Policy relates to the personal information and data collected by FatPipe when you communicate with our website, product, and services.

Consent for Information that we Collect

By using our website, products and services, you hereby consent to our Privacy Policy and agree to its terms.

We collect personal information that you voluntarily provide to us, and we adhere to best practices in the secure processing of information to ensure the utmost privacy and confidentiality. We encourage your knowledge and consent regarding collecting, using, or disclosing personal information. Certain communications from us, including marketing emails, have the option of unsubscribing. Please note that when you opt not to provide information we may be unable to provide you with our products or services completely. While we take utmost care in assuring your privacy, you may contact us regarding any grievance concerning our privacy practices.

We do not endorse the usage of personal data by third parties for their promotional purposes. FatPipe neither sells your personal data nor the data of your users. There is an exception when you give your consent to do so, and even here we will strive to share the minimum information necessary.

What Personal Data That We Collect

  • your email address if you opt to receive newsletters, updates etc.,
  • your contact information and any other personal information that you wish to provide,
  • any other personal data included with interactive portions of our website.
  • Personal data including technical information like the type of device, URL, etc. when you visit our website.
  • Other personal data that we collect may comprise Information automatically collected by utilizing FatPipe Networks platform including geolocation information, usage information, etc

Disclosure/sharing of Information

Personal information will not be used or disclosed for any other purpose other than the one for which it is collected. The exception is if you have given consent or when it is required or allowed by law. We assure the accuracy of the personal information as is needed to serve the purpose for which is it is used.

Why do we Collect Personal Information and how do we use it?

FatPipe collects, uses, and discloses personal information for the purpose of product and services offering, website enhancement, training, etc. We may use this information for certain communications that are tailored for the end user. We process your information for security purposes and fraud prevention, business continuity, adherence to law, etc. We may also process your information for any other purpose with your consent. We process your personal information when it is necessary and when we have an appropriate legal reason. Please note that we may use your personal information for our own business purpose, including internal research for the purpose of technological development and demonstration. This will not fall under "selling" of your information.

Security Measures for Personal Information

FatPipe ensures that appropriate security measures are taken to safeguard the security of your personal data, both online and offline. The sensitivity of the personal data we collect, process, and store and the present state of technology contribute to these measures. Though we have measures in place to protect data and help prevent unauthorized access, it is your primary responsibility to be the major protector of your privacy. Transfer of personal information to and also from our Services is considered your own risk. Ensure that you follow best practices including not sharing your password with anyone and accessing the Services within a secure environment. Please note that we do not take responsibility for the safety of information that you share with third parties whose link is available on our website. Same applies to those who advertise on our website‘s Services, but are not affiliated with our Services.

Retention of Personal Information

We will retain your personal information for the necessary period to fulfill the purpose for which we obtained your personal information and any other purposes allowed by law, and in compliance with our data retention policies. When there is no legitimate business need to process your personal information, we take care to either delete or anonymize such information.

Usage of Cookies

We may collect certain information utilizing cookies and similar technologies; the reason is to give you the best user experience with all our features and to remember your settings. You can judiciously manage your preferences by submitting them in the cookies settings link. There is ease of handling these technologies on our website.

Change in Privacy Policy

At any time, FatPipe may change this Privacy Policy as relevant to changes in the law, our data collection, and usage practices. Please visit this page frequently for changes.

Contact Us

If you have queries or complaints about this Privacy Policy, please contact us at: 392 East Winchester Street, Salt Lake City, UT 84107