FatPipe Networks

Reseller Newsletter

October 2009

FatPipe Single Site and Multi-Site Failover Options

A dependable business infrastructure necessitates strong communication tools for secure, real-time data sharing. Business communication and data transfer between employees, corporate branches and business partners all require robust Wide Area Networks (WANs). This will ensure business continuity and protect businesses from costly downtime and interruptions.

Your customers have already taken action to protect their mission critical WAN applications by installing FatPipe to achieve WAN/Internet reliability and redundancy. To take it to the next level, we invite you to review with them other FatPipe technology that allows extreme availability, including remote site failover with site load balancing, and single site unit failover.

Benefits of FatPipe Remote Site Failover with Site Load Balancing
FatPipe Remote Site Failover with Site Load Balancing can enhance the business continuity solutions you offer as a value-add by providing failover between two or more locations as well as site load balancing of IP traffic between sites to maximize bandwidth performance.

The FatPipe site load balancing feature is built on FatPipe's reliable SmartDNS technology. It provides seamless failover of Internet/WAN systems, but unlike traditional site failover models, your customers can utilize both sites' resources when they are both up and running. Main benefits of FatPipe's Remote Site Failover and Site Load Balancing features:

  • Seamless failover between two or more sites
  • Increased availability of systems, bandwidth and resources at both sites
  • Business continuity and instant resiliency

Benefits of FatPipe Single Site Unit Failover
Your customers probably have many of their mission critical servers setup in a redundant fashion, mirroring them to ensure business continuity. They can do the same thing with FatPipe - setup a second failover unit associated to your primary unit. FatPipe unit failover benefits include:

  • Extreme Availability for your single site
  • Automatic Stateful failover - seamless failover between two units at the same location - no manual intervention required
  • Setup is a snap - easily configure unit failover at your office. See the FAQs below for more information
  • Dual power units are available in 4U and 1U form factors

Contact your local sales representative for more information.


Featured FAQs

Q: How do I setup Unit Failover?

A: to view complete instructions on how to setup Unit Failover Click here.

Please make sure that both FatPipe units are using identical software versions. Different versions may cause problems when settings are cloned between the units.

FatPipe recommends utilizing a Hub/Switch per Ethernet Interface used on the FatPipe as described in the diagram located on the instruction sheet provided.

Q: Can I setup Unit Failover using a VLAN?

A: Some customers would rather use a VLAN setup with one Switch. If this is the case, you will need to make sure VLAN tagging is not used. Also, verify that Multicast UDP port 5002 and 5003 are being allowed as that is the port FatPipe uses to maintain unit failover between the two devices. (Verification of ports should not be needed on a standard Layer 2 Switch).

Q: is there any issue using Spanning Tree while setup in Unit Failover mode?

A: If your LAN switch uses Spanning Tree Protocol, you must configure "spanning-tree portfast" for each interface on the switch that is connected to a FatPipe LAN interface. Another option is to use a serial cable between the units for out-of-band heartbeat communication. This is enabled by selecting Serial as your Heartbeat Mode on the Unit Failover page.

Now Shipping

FatPipe is currently shipping Version 5.1 on the products listed below. Contact your FatPipe Account Manager today to schedule an upgrade.

  • MPVPN, IPVPN, WARP, and XTREME- 5.1.2r13
  • KOMPRESSOR - 5.1.2r2
  • SYMPHONY - 5.1.2r13


Case Study: FatPipe Unit Failover

A Regional Bank Integrates FatPipe WARP into its WAN to Ensure Reliability and Redundancy of its Online Customer Services

This bank ranks as one of the largest independent bank in Texas and is a significant contributor to business and industry development in major parts on the U.S./Mexico border and South Texas.  The Bank provides superior financial services to its worldwide clientele with an array of custom-made financial products and solutions.

One of its premium services is its online banking services. The bank cannot afford to have disruptions to online services.  While outsourcing its IT system, the bank experienced Internet downtime. Frustrated by the instability of the outsource management group's network, which caused delays in the bank's services and lowered productivity its levels, the bank decided to bring its web servers in-house and integrate FatPipe WARP into its network as a solution.

The bank uses FatPipe WARP to achieve the highest level of fault tolerance of its mission critical Internet-based applications and services, which are used by the bank's staff and customers. FatPipe WARP combines a T1, a 3 Mbps connection, and a DSL through the FatPipe to provide Internet reliability and redundancy. 

The ability to aggregate the different lines from separate providers to obtain the Internet redundancy it needed was an important element to the institution.  "We were looking at making sure we could have continuous (Internet) uptime regardless of what pipes we were using," stated the Sr.Network Security Administrator of this prestigious bank. 

Once the bank brought the servers in house, it faced new challenges, including multiple power outages and at one time a sewer pipe explosion. The Network Security Administrator and his team prepared for the power outages by setting up a power generator, yet some lines still failed. Having the FatPipe in place allowed for the bank's WAN to remain up and running by automatically rerouting IP traffic to available lines.  When the sewer pipe burst, it knocked off the bank's T1 for days, yet online services were still running and accessible to all users, using FatPipe to provide the automatic failure. "From a user perspective, it was all transparent," said the Administrator.

The bank's mission-critical Internet-based applications -- including online banking, email, and other applications -- are solely dependent on WARP to provide redundancy, reliability, and speed.  "I would have a lot of upset customers if our online services were cut off from them. FatPipe's SmartDNS functionality is a key component to our business continuity," he said.

BENEFITS
The bank integrated FatPipe WARP into its network to achieve WAN redundancy, reliability and speed. WARP dynamically balances load over the disparate connections when all lines are up. WARP also has automatic failover capabilities, which will reroute traffic from failed lines to available lines when necessary. It setup a second WARP in a unit failover configuration to create the best redundancy solution on all levels.  The bank now has uninterrupted connectivity, the key to business continuity and customer satisfaction.


Market to Your Customers

In tough times like these, studies have shown that the best group to market and sell to are your current customers. FatPipe can help you reconnect with you customers using FatPipe's email facility. We will provide a template for you to pitch your various ideas and products - including FatPipe - and send them to your customers. Contact Meeta Kaur at meeta@fatpipeinc.comfor more details.


Contact Us

Salt Lake Office - 800-724-8521
Arizona Office - 866-785-0446

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